Companies seem to dislike the term ‘turnaround consulting’ because it represents failure. The truth is that turnaround consulting represents success at realizing the company is going in the wrong direction. The only time the company fails is when it is not possible to do a turnaround anymore. We help companies pivot into more profitable directions where they can expand and grow. It is inevitable that companies will end up making a few mistakes; we help them correct these mistakes.

We help companies turnaround their non-profitable ventures into something that benefits them. Our specialty lies in understanding what makes a company special and what makes it tick.

Reliable & Safe

Order Management

Our talented order processing experts can enter accurately order details and customer information such as items quantity, packaging, shipping method, invoices and postal or billing address. We have the ability to handle large volume order processing effectively in tight schedules.

Shipping Management

We double check customer’s shipping and billing address before delivering items, it helps to avoid the number of return orders. Our order processing professionals can control entire section of shipping including shipment method, carrier type, dispatch schedule and mode of transportation.

Payment Processing

To keep your customers satisfied and avoid shipment return expenses, we cautiously process payment transactions. For your valuable customers, we generate invoices and process credit card or other payments via online payment gateway. Our team suggests payment options available to your customers so that they can pay with the mode they like better.

Order Tracking & Reporting

We provide complete support to your customers in tracking consignment after dispatch. Our order processing specialists have proficiency in online shipment tracking. We are quite familiar with the premier courier and integrated express package distribution companies like DHL, FedEx, EMS International, TNT, UPS and Aramex.

Return Order Management

We stay in touch with your customers for order rescheduling, cancellation, damage product return and item substitute suggestions (if not available in stock). All in all we do everything to sustain your buyers as regular satisfied customers.

Inventory Management

Our e-commerce order processing services support helps you to keep your product inventory up-to-date. If you will be aware with the inventory status you can deal quickly with online buyer related to sale a particular item.

eCommerce Live Chat Support

We provide reliable and affordable eCommerce live chat support services to interact with your customers in real-time.

eCommerce Email Support

The most preferred method of data transmission is EMAIL. A lot of customers are using emails to get product or service information because they do not have enough time for extended communication

Hire Dedicated Team

The nature of eCommerce business demands effective ongoing processes such as catalogue management, web marketing, back-office support, etc.

Reliable, Accurate & Technically Advanced Services!

Quality Control System

A documented error rate of less than .01% and unparalleled security- we’ve never had a data breach or lost any data to a server, network or power outage- makes Rely Services THE choice for an outsourcing partner.

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Highly Professional Staff

Our knowledgeable and highly-trained professionals can deliver what you ask for, or you don’t pay.

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100% Satisfaction Guarantee

We can offer scalable services to fit your needs. You will never pay for what you don’t use!

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24*7 Customer Supports

Our customer care agents will make it right, the first time!

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