Forums and online communities provide a platform to discuss various aspects related to your products and services. However, the freedom to speak freely on such platforms also encourages users to give negative views or comments.
Controlling such bad comments is necessary to protect your community and at the same time ensure your brand image or reputation remains optimal in the market. Cogito comes with the community forum moderation service to moderate the spammers and keeps the
community user friendly.
To make the communication between the community members more collaborative, a moderator keeps them engaged in a worthy discussion while ensuring appropriate and spam-free communication.
A community moderator can create content rules that block, replace, flag or allow you to review and approve member-generated content. Cogito provides community moderation services by keeping a close eye on members’ activities and protects your community from spammers and malicious members